RERA Complaint in Mumbai

Known locally as MahaRERA Takrar (महारेरा तक्रार). Drafted, verified and registered by Maharashtra legal partners — fixed fee from ₹8,999*.

Serving Mumbai and the surrounding belt: Thane, Navi Mumbai, Kalyan, Dombivli, Mira-Bhayandar, Vasai-Virar, Panvel, Ulhasnagar, Badlapur and Bhiwandi.

The above charges do not include government fees, stamp duty, or any additional incidental / out-of-pocket expenses incurred at government offices.

RERA Complaint scope & turnaround in Mumbai

Under the Real Estate (Regulation and Development) Act, 2016. Most Mumbai properties fall within BMC / MCGM (Brihanmumbai Municipal Corporation) limits.

ForumWhat it handlesTypical timeline
MahaRERA, MumbaiDelay, refund with interest, false advertising, plan deviation, non-registrationTarget 60 days; contested matters longer
Maharashtra Real Estate Appellate TribunalAppeals against Authority ordersAppeal within 60 days of the order
Consumer Commission (alternative)Deficiency in service and compensation claimsVaries; often slower than RERA

MahaRERA is the most active RERA authority in India by volume, and operates a Conciliation Forum that resolves many disputes without a full adjudication.

How a rera complaint is registered in Mumbai

  1. Confirm the project's RERA registration status and note the registration number.
  2. Establish exactly what you want — possession with interest, refund with interest, or compensation — since this determines the correct forum.
  3. Compute delay interest from the agreed possession date at the rate prescribed by the state rules.
  4. Issue a written notice to the developer recording the default and your demand.
  5. Prepare the complaint in the prescribed form with the fee and file it before the Maharashtra Real Estate Regulatory Authority.
  6. Track hearings through the MahaRERA portal and attend or be represented on each date.
  7. Where the order is unsatisfactory, appeal to the Appellate Tribunal within 60 days.

Documents required in Mumbai

  • Builder-buyer agreement or allotment letter
  • All payment receipts and bank statements evidencing payment
  • The project's RERA registration number and registration certificate
  • Advertising material and brochures relied on at the time of booking
  • Correspondence with the developer on delay or defect
  • Possession letter or demand letters received, where applicable
  • Loan sanction and disbursement documents, where a bank funded the purchase

Sub-Registrar Offices in Mumbai

Mumbai City 1 (Old Custom House)Mumbai City 2Mumbai City 3Mumbai City 4Mumbai City 5Andheri 1Andheri 2Andheri 3Andheri 4Andheri 5Andheri 6Andheri 7Borivali 1Borivali 2Borivali 3Borivali 4Borivali 5Kurla 1Kurla 2Kurla 3Kurla 4Kurla 5BandraGoregaonDahisar

Local terms used in Mumbai registration offices

Bakshis Patra बक्षीस पत्र

Gift deed

Ferfar फेरफार

Mutation entry in revenue records

Saat Bara (7/12) सात-बारा

Record of Rights extract

Milkat Patrak मिळकत पत्रक

Property card

Nondani नोंदणी

Registration

Mudrank Shulk मुद्रांक शुल्क

Stamp duty

What goes wrong — Maharashtra and Mumbai specifics

MahaRERA's Conciliation Forum is often faster than adjudication

Maharashtra runs a conciliation mechanism jointly with developer and buyer bodies. For delay and refund disputes it frequently produces a settlement in weeks rather than months, and it is worth considering before filing a contested complaint.

Redevelopment projects carry distinct obligations

Mumbai and Thane redevelopment projects involve existing members as well as new buyers, with obligations on rent, alternate accommodation and timelines that differ from a greenfield project.

Choose one forum — RERA, consumer court or NCLT — not all three

The same grievance can often go to RERA, a consumer commission, or the NCLT if the builder is insolvent. Filing in parallel weakens your position and can lead to dismissal. The right forum depends on what you actually want: refund, possession, compensation or interest.

An unregistered project narrows your options

RERA registration is mandatory for most projects above the threshold. If the project was never registered, the Authority can penalise the promoter, but your remedy for delay or refund may be better pursued elsewhere.

Insolvency changes everything

Once a developer enters insolvency, a moratorium under Section 14 of the IBC halts RERA proceedings, and homebuyers must file claims as financial creditors in the resolution process instead. Continuing before RERA at that point achieves nothing.

Delay interest accrues but must be claimed correctly

Interest for delayed possession runs at the rate prescribed under the state rules, typically linked to SBI's highest marginal cost of lending rate plus a margin. Claiming an incorrect rate or period is a common reason awards fall short of expectation.

Co-operative society share certificate transfer is separate

Almost every Mumbai flat sits in a co-operative housing society. Registering the gift deed does not transfer society membership — the share certificate must be endorsed and the society's transfer procedure followed, or the donee cannot vote, mortgage or sell cleanly.

Redevelopment and tenancy complicate title

Buildings under redevelopment, or holding pagdi and protected-tenancy rights, carry title positions that a gift deed cannot simply transfer. Developer agreements and society consent must be reviewed before drafting.

The ₹200 rate does not apply to commercial premises

Mumbai has a high proportion of commercial and mixed-use inventory. Gifting an office or shop to the same close relative attracts 3% of market value, not ₹200 — a difference of lakhs on typical Mumbai valuations.

RERA Complaint services across Mumbai

Malabar HillCuffe ParadeJuhuBandra BandstandPali HillWorli Sea FaceLower ParelPrabhadeviNariman PointPowaiSantacruz WestKhar West

RERA Complaint FAQs — Mumbai

How do I file a RERA complaint in Mumbai?

A complaint is filed before MahaRERA for a registered project, setting out the default and the relief sought, with the agreement and payment proof annexed. We draft the complaint, compute interest and carry the claim through the hearings.

What can I claim in a RERA complaint in Mumbai?

Delay interest, a refund with interest, possession, correction of plan deviations, or compensation for handover failures — filed before the correct Maharashtra authority so the relief is enforceable.

Which authority hears RERA complaints in Maharashtra?

Complaints are heard by MahaRERA, with appeals going to the state Real Estate Appellate Tribunal. Filing before the wrong forum is the most common reason a genuine claim is dismissed.

What documents are needed for a RERA complaint in Mumbai?

The builder-buyer agreement, all payment receipts, the project's RERA registration details, correspondence on the delay or defect, and the relief you are seeking with dates.

How long does a RERA case take in Mumbai?

RERA is designed to be faster than civil court — many matters are decided within a few months — though contested cases and appeals take longer. A complete, correctly-framed complaint is what keeps it moving.